Privacy Policy

Last updated: January 10, 2026

1. Introduction

Welcome to Chamoisly ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our 3D model marketplace platform.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for an account (email, username, password)
  • Make a purchase (payment information via Stripe)
  • Upload 3D models (model files, descriptions, metadata)
  • Contact us or use customer support
  • Sign in via OAuth providers (Google, Discord)

2.2 Automatically Collected Information

When you visit our platform, we automatically collect:

  • Device information (browser type, operating system)
  • Usage data (pages visited, time spent, clicks)
  • IP address and location data
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our platform
  • Process your transactions and send notifications
  • Improve and personalize your experience
  • Send you updates, marketing communications (with consent)
  • Prevent fraud and enhance security
  • Comply with legal obligations
  • Analyze usage patterns to improve our services

4. How We Share Your Information

We may share your information with:

  • Service Providers: Stripe (payments), SendGrid (emails), Supabase (file storage), MongoDB Atlas (database), Upstash (caching)
  • OAuth Providers: Google and Discord for authentication
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit (SSL/TLS)
  • Secure password hashing (bcrypt)
  • Regular security audits and updates
  • Access controls and authentication
  • Secure payment processing via Stripe

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Withdraw Consent: Withdraw consent for data processing

To exercise these rights, contact us at privacy@chamoisly.com

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you signed in
  • Remember your preferences
  • Analyze site traffic and usage
  • Provide personalized content

You can control cookies through your browser settings. Disabling cookies may affect functionality.

8. Third-Party Services

Our platform integrates with third-party services:

These services have their own privacy policies. We encourage you to review them.

9. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it by law.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: privacy@chamoisly.com
  • Email: support@chamoisly.com
  • Website: https://chamoisly.com